Refund policy

Please note that all products available in this store are digital downloads.

Due to the digital nature of these items, all sales are final. Once your purchase is completed and the files have been delivered or downloaded, we’re unable to offer refunds, exchanges, or cancellations.

If you experience any issues accessing or downloading your file, please contact us at sophiasbplayroom@gmail.com and we’ll be happy to help resolve the problem as quickly as possible.

By completing your purchase, you acknowledge and agree to this refund policy.